What is the TX-Keurmerk? The Dutch taxi quality mark explained
Anyone who has ever booked a taxi in the Netherlands has likely come across the term "TX-Keurmerk." It is the Dutch national quality mark for taxis—not the basic operating license, but an additional certification signifying a higher standard of driver conduct, vehicle condition, and service reliability.
What the TX-Keurmerk is
The TX-Keurmerk is a voluntary certification available to taxi companies in the Netherlands. It is managed by an independent foundation and audited annually. To display the quality mark, a company must meet requirements regarding:
Driver conduct and training — appearance, behavior, and complaint handling.
Vehicle quality — age limits, cleanliness, technical condition, and insurance.
Customer service — bookings, communication, and complaint handling.
Financial stability — compliance with tax and labor law obligations.
Sustainability — an increasingly important factor in recent years.
Difference from the driver's card
Every commercial taxi driver in the Netherlands is required to hold a driver's card—the official driver's pass. This is issued following a Certificate of Good Conduct (VOG), a suitability assessment, and a basic professional competence exam. This represents the legal minimum.
The TX-Keurmerk goes beyond this. While a driver with a standard driver's card is legally permitted to drive a taxi, a company holding the TX-Keurmerk has demonstrably exceeded the minimum standards for quality, complaint handling, and responsibility.
Why it matters to passengers
In practical terms, the TX-Keurmerk offers you:
A vehicle that meets established standards for cleanliness and condition.
A driver who has received training beyond the legal minimum. A complaints procedure that actually leads to a resolution—companies can lose the quality mark if they ignore complaints.
A company that has undergone an independent audit within the past year.
GoEuroTaxi rides in the Netherlands are carried out in accordance with TX-Keurmerk quality standards. Read more about our driver selection process on our Certified Drivers page.
Frequently Asked Questions
Is the TX-Keurmerk mandatory?
No. It is voluntary. A driver's pass is mandatory for every taxi driver in the Netherlands; the TX-Keurmerk is an additional, opt-in quality certification.
How do I know if a taxi has the quality mark?
Certified taxis display a TX sticker on the vehicle and are listed in the public TX-Keurmerk register. When you book via GoEuroTaxi, our drivers meet these standards by default.
Does the TX-Keurmerk also apply to taxis picked up at a rank?
Yes—any taxi company in the Netherlands can hold the quality mark, including companies operating from official taxi ranks. Look for the sticker if you want to be sure.
Is it the same as a TX-Keur or TTO permit?
No. The TX-Keurmerk is a national quality mark. A TTO permit (*Toegelaten Taxi Organisatie* / Authorized Taxi Organization) is an Amsterdam-specific permit allowing a company to operate from official taxi ranks within the city. A company can hold one, both, or neither of these.
Does the TX-Keurmerk guarantee a fixed price?
No - the TX-Keurmerk focuses on quality and conduct, not on the pricing model. A TX-certified company may operate using a taximeter, fixed pricing, or both. For information on pre-set pricing, see "Fixed price or meter at Dutch airports.
" Book a GoEuroTaxi transfer at the TX-Keurmerk standard — a fixed price, vetted vehicles, and a complaints process that actually works.